We are here to help you

A question, a breakdown, an incident? Our technical team is available to assist you quickly.

Support channels

Choose the most convenient way to reach our technical support team.

Phone support

Connect directly with our technicians for fast resolution.

+212 522 891 511

Email support

Send a detailed description of your issue and we'll respond within 4 hours.

support@biware.ma

WhatsApp

For urgent interventions, contact us directly via WhatsApp.

WhatsApp

Remote assistance

Our team can remotely access your device to instantly resolve technical issues.

Contact us

Open a support ticket

Submit your request on our support portal and track its status in real time.

Go to portal

Response times

Critical
< 1h
High
< 4h
Medium
< 24h
Low
< 48h